Laastari Lähiklinikka has introduced a new concept to the market for healthcare services: the company specialises in treating common acute illnesses using a model that is both convenient to the customer and cost-efficient. At the Laastari Lähiklinikka clinics, a nurse performs the examinations required by the illness in accordance with national care recommendations. If necessary, the diagnosis and prescription are confirmed by an on-call doctor who uses the same tablet-compatible patient information system the nurses use at the clinics.
All patient information can be forwarded to the doctor using remote connections. For instance a photograph taken during the diagnosis of an ear infection can be sent to the doctor who can then examine the ear flexibly even without being present at the clinic.
The Laastari clinics are located at shopping centres and pharmacies and the aim of the company has been to keep long opening hours. The price for a visit at a Laastari clinic is fixed and customers do not need to make an appointment, so visiting the clinics is flexible. As the Laastari locations are near pharmacies, collecting prescription medications has also been made easy for customers.
According to Laastari Lähiklinikka, the YIC funding granted by Tekes has had a significant impact on the company’s business by providing not only financial security but also expertise and networks. "Tekes has also been a good mentor as we have sought business growth. The support from Tekes has helped us in several ways, not just financially," CFO Ken Liebkind says.
During the YIC project, the company has opened four new clinics in Stockholm where the cooperation with a pharmacy chain has further promoted the development of networks. "We expect the turnover of Laastari to increase by 50 % this year as a result of our internationalisation," Liebkind says. The internationalisation of the company has also attracted new capital investments, which has made it possible to strengthen the team with new experts in international business.
Laastari intends to further expand its network in Finland and Sweden this year. The company is also exploring the opportunity to expand its business into one or two new countries, so the internationalisation process will continue in the future.