Innovation Research

Toolkits and indicators for monitoring demand- and user-oriented innovation

Statistical Indicator Development for User Innovation Transfers in Finland
Lappeenranta University of Technology: Jari Kuusisto

The purpose of the InFi-project proposed is to measure the amount and cost and significance of innovation activities carried out by citizens of Finland. Today, this activity is invisible to both businesses and policymakers because it is not measured. No official statistics measure innovation by consumers in any nation today. No firms of which we are aware conduct such measurements. Yet, intelligent and accurate measurement is essential if managers and policymakers are to respond properly to this important source of innovation. The key aim of the project is to produce new innovation in this area, and formulate user innovation indicators that facilitate continuous research in the area in Finland and internationally.

Social media supported indicators for monitoring and evaluating user-driven innovation
VTT, Tampere Technical University: Kaisa Still

This is a joint research plan for a collaboration project called Sindi between VTT, Tampere University of Technology and Innovation Ecosystems group at Stanford University's Media X. The goal of the project is to develop and validate indicators for measuring the process and impact of user driven ICT supported service innovation. Furthermore, the project aims at supporting visualization and making meaning of the indicators within their context. The project will concentrate in exploiting the increasingly diverse digital socially constructed databases, and social media tools in indicator measuring, visualizing and making meaning.

Managing demand- and user innovation in public sector
Aalto University: Liisa Välikangas

The aim of the study is to investigate demand- and user-oriented innovation management models and processes in public organisations. Furthermore, the study aims to produce indicators reflecting the conceptualized models. Innovating is seen as a management process in the study, and creation of innovations is seen critical to the resilience of organizations (in other words, their capacity to sustain new and different demands from users and customers in the changing operational environment). Users and customers are seen as an integral part of the innovation management process. Methodologically the study relies on the grounded theory approach using ethnographical research methods. The study is an applied investigation by its nature, and produces concrete models (including bench marks and best practices) and indicators to be used in public organizations. Furthermore, based on the research findings the study aims to formulate policy recommendations to policy-makers in the fields of communal and innovation policies.